Privacy Policy

Privacy Policy

Coboggi — Dongguan Aile Precision Hardware Co., Ltd.

Last Updated: August 21, 2026

At Coboggi ("we," "us," or "our"), operating under Dongguan Aile Precision Hardware Co., Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.coboggi.top (the "Site"), use our services, or engage with us for business inquiries.

By accessing and using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site.

1. Information We Collect

We collect information that you provide directly to us and information we gather automatically when you interact with our Site.

1.1 Information You Provide Directly

When you contact us, request a quote, submit an inquiry, or otherwise interact with us, we may collect:

Contact Information: Full name, email address, phone number, company name, job title, and business address.
Inquiry Details: Product specifications, customization requirements, project scope, budget expectations, and timelines.
Communication Records: Messages, emails, and correspondence exchanged with our sales and engineering teams.
Business Information: Company registration details, tax identification numbers (for invoicing and customs purposes), and shipping addresses.
File Submissions: CAD drawings, design files, product specifications, or other documents you share for quotation or manufacturing purposes.

1.2 Information Collected Automatically

When you visit or interact with our Site, we automatically collect certain technical and usage data:

Device & Browser Information: IP address, browser type and version, operating system, screen resolution, and device identifiers.
Usage Data: Pages visited, time spent on pages, referring URLs, click patterns, and navigation paths.
Cookies & Tracking Technologies: Session cookies, analytical cookies, and similar technologies used to enhance user experience and site functionality.
Location Data: Approximate geographic location derived from your IP address.

2. How We Use Your Information

We use the information we collect for the following business purposes:

Responding to Inquiries: To process your product inquiries, provide quotations, and answer questions about our precision hardware manufacturing services.
Order Processing & Fulfillment: To manage orders, arrange manufacturing, handle shipping logistics, and process payments.
Customer Support: To provide technical support, address concerns, and resolve issues related to your orders or products.
Communication: To send order updates, shipping notifications, and respond to your requests for information.
Site Improvement: To analyze usage patterns, improve website functionality, optimize user experience, and enhance content relevance.
Security & Fraud Prevention: To monitor and prevent fraudulent activities, protect against unauthorized access, and ensure the security of our Site.
Legal Compliance: To comply with applicable laws, regulations, legal processes, and government requests, including customs and export control requirements.
Marketing Communications: With your consent, to send occasional newsletters, product updates, and promotional materials. You may opt out at any time.

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or other regions subject to the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

Legal BasisDescriptionExampleConsentYou have given clear consent for a specific purposeSubscribing to our newsletterContractual NecessityProcessing is necessary to fulfill a contract with youProcessing orders and shippingLegitimate InterestsProcessing serves our legitimate business interestsSite analytics, fraud preventionLegal ObligationProcessing is required by lawCustoms documentation, tax records

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

4.1 Service Providers & Business Partners

Logistics and shipping companies for order delivery and customs clearance.
Payment processing service providers for transaction handling.
Website hosting, analytics, and IT service providers.
Raw material suppliers and subcontractors (only project-related technical data necessary for production).

4.2 Legal & Regulatory Disclosures

To comply with applicable laws, court orders, or government regulations.
To cooperate with law enforcement investigations or legal proceedings.
To protect our legal rights, privacy, safety, or property.
To enforce our terms of service or prevent fraud.

4.3 Business Transfers

In the event of a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction. We will notify you before your information is transferred under a different privacy policy.

5. International Data Transfers

As our business serves international clients, your personal information may be transferred to, stored in, or processed in countries outside your jurisdiction, including China (where our headquarters and manufacturing facilities are located) and other regions where our service providers operate.

We take appropriate measures to ensure that your data is protected during international transfers, in accordance with applicable data protection laws, including:

Implementing appropriate contractual safeguards with service providers.
Ensuring recipients maintain adequate data protection standards.
Complying with applicable cross-border data transfer regulations.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Our retention guidelines are as follows:

Data TypeRetention PeriodReasonInquiry & Quote Data3 years after last interactionBusiness records, potential future projectsOrder & Contract Data7 yearsLegal, tax, and accounting requirementsShipping & Customs Records5 yearsCustoms regulations, warranty claimsWebsite Analytics Data24 monthsTrend analysis, site improvementMarketing Consent DataUntil consent is withdrawnHonoring opt-out requests

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

7.1 General Rights

Access: Request a copy of the personal information we hold about you.
Rectification: Request correction of inaccurate or incomplete information.
Erasure: Request deletion of your personal information ("right to be forgotten").
Restriction: Request that we limit processing of your information under certain circumstances.
Data Portability: Request a structured, machine-readable copy of your data for transfer to another provider.
Objection: Object to the processing of your information based on legitimate interests.
Withdraw Consent: Withdraw consent for processing where consent was the legal basis, at any time.

7.2 GDPR-Specific Rights (EEA & UK Residents)

If you are a resident of the EEA or UK, you have additional rights under the GDPR, including the right to lodge a complaint with your local data protection authority. You may also restrict or object to processing for direct marketing purposes at any time.

To exercise any of these rights, please contact us at the details provided in Section 11 below. We will respond to your request within 30 days.

8. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. The types of cookies we use are:

Cookie TypePurposeDurationEssential CookiesCore site functionality, security, session managementSession-basedAnalytics CookiesUnderstanding visitor behavior, site performanceUp to 24 monthsFunctional CookiesRemembering preferences, language settingsUp to 12 monthsMarketing CookiesDelivering relevant content (only with consent)Up to 6 months

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

9. Data Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

SSL/TLS encryption for data transmission between your browser and our servers.
Access controls and authentication requirements for internal systems.
Regular security assessments and vulnerability monitoring.
Employee training on data protection and privacy practices.
Restricted access to personal information on a need-to-know basis.
Secure backup and disaster recovery procedures.

Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to maintaining robust protections and continuously improving our security posture.

10. Children's Privacy

Our Site and services are intended for business and professional use. We do not knowingly collect personal information from children under the age of 16. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Coboggi — Dongguan Aile Precision Hardware Co., Ltd.

Address: Dongguan, Guangdong Province, China
Email: info@coboggi.top
Website: www.coboggi.top
Data Protection Officer: privacy@coboggi.top
Response Time: We will respond to your privacy-related inquiries within 30 business days.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or operational needs. When we make material changes, we will:

Update the "Last Updated" date at the top of this page.
Provide a prominent notice on our Site for significant changes.
Notify you directly if required by applicable law.

We encourage you to review this page periodically to stay informed about how we protect your information.